How To's
How to enable custom hook in cloudmon to notify an alert?
To configure the Notification settings for Custom hook, follow these steps, Go to Settings > General settings > Integration. Click on the "+ Add" icon located in the " Custom hook" widget. Provide all the necessary information in the required fields ...
How to edit/ delete an added Microsoft Teams URL in cloudmon?
To edit an already added configuration Navigate to Settings > General Settings > Integration. Click the tick mark icon next to the channel count in the Microsoft Teams widget. You'll now see the list of channels that have been added. Select ...
How to enable Microsoft Teams notification in cloudmon?
To configure the Notification settings for Microsoft Teams, follow these steps, Go to Settings > General settings > Integration. Click on the + icon located in the Microsoft Teams widget. Provide all the necessary information in the required fields ...
How can I edit contact details in Email integration?
To edit recipient details in Email integration, follow these steps: Navigate to Settings>General Settings>Integration. Click the tick mark icon next to the contact count. You'll now see the list of mail id that have been added. Select Edit under the ...
How to add mail server configuration and enable email notification in cloudmon?
To enable Email notification, follow these steps, Go to Settings > General settings > Integration in the Cloudmon application. Click the settings symbol located in the widget called Email. Fill in the required fields with the provided information and ...
How to enable Slack notification in cloudmon?
To configure the Notification settings for Slack, follow these steps, Go to Settings > General settings > Integration. Click on the + icon located in the Slack widget. Provide all the necessary information in the required fields and save the ...
How to edit/delete an added Slack URL in cloudmon?
To edit an already added configuration Navigate to Settings > General Settings > Integration. Click the tick mark icon next to the channel count in the Slack widget. You'll now see the list of channels that have been added. Select Edit/Delete under ...
How to enable zoho desk in cloudmon?
Integrate Zoho Desk To configure the Notification settings for Zoho Desk, follow these steps, Go to Settings > General settings > Integration. Click on the + icon located in the Zoho Desk widget. Provide all the necessary information in the required ...
How to edit/delete an added Zoho desk configuration?
To edit/delete an already added configuration Navigate to Settings >General Settings > Integration. Click the tick mark icon next to the Department count in the Zoho desk widget. You'll now see the list of departments that have been added. Select ...
How to trigger an alert via Slack?
To trigger an alert via Slack, follow these steps: 1. Navigate to Settings > Configurations > Alarm Rules. 2. Locate the "+" icon in the top right corner and click on it. 3. Include the necessary details and click on triggers 4. Check the third party ...
How to obtain the incoming webhook URL for Slack?
To get the incoming webhook URL for Slack, follow these steps: If you're not already logged in, sign in to your Slack workspace. Choose the channel to which you wish to add an incoming webhook. You can use an existing channel or create a new one if ...
How can I edit/delete recipient details in SMS integration?
To edit/delete recipient details in SMS integration, follow these steps: Navigate to Settings>General Settings>Integration. Click the tick mark icon next to the recipient count. You'll now see the list of recipients that have been added. Select ...
How to trigger an alert via Zoho Desk in Cloudmon?
This Feature is only available for NON MSP Customers. Trigger an alert via Zoho Desk To trigger an alert via Zoho Desk, follow these steps: 1. Navigate to Settings > Configurations > Alarm Rules. 2. Locate the "+" icon in the top right corner and ...
How can I identify the specific process that is causing high CPU and memory utilization?
To identify the specific process causing high CPU and memory utilization, follow these steps: Navigate to Devices > All Devices. Select the particular device you are interested in. Go to the system metrics section. Look for a point on the graph where ...
How to configure Outlook as SMTP server in cloudmon?
To configure Outlook as an SMTP server, you'll need to set up an app password for your Microsoft account and then configure your email client or application to use Outlook's SMTP settings. Here's a step-by-step guide: Generate an App Password ...
How can I export all details of a devices and IP endpoints in Cloudmon?
To export comprehensive information about devices and IP endpoints, please follow these steps: Go to the devices/IP endpoints page on your Cloudmon controller. Click on the "Custom data export" icon located at the top right corner of the page. A list ...
How to obtain Twilio account details for SMS integration in cloudmon?
Begin by signing up on www.twilio.com and following the verification process. Once your verification is successfully completed, you will be directed to the Twilio welcome page. Proceed by providing the requested information to get started with ...
How to configure a runbook in cloudmon?
To Configure a runbook, follow these steps: Navigate to the settings and select general settings. From there, navigate to the runbook section and click on the "+" icon. Enter a name for the runbook, choose the language you will use for the script ...
How to generate a code in Zoho desk?
Go to Zoho API Console ( https://api-console.zoho.in/ ) and click GET STARTED. Hover over the Self Client and click CREATE NOW, then click OK. You will receive the client credentials such as Client ID and Client Secret. You can generate authorization ...
How to get client ID and client server in Zoho desk?
This Feature is only available for NON MSP Customers. You must register your application at the Zoho API Console to receive your Client ID and Client Secret. To register your application Go to Zoho API Console ( https://api-console.zoho.in/ ) and ...
How to get Department ID in Zoho desk?
To get the department ID in Zoho Desk, you can follow these steps: Log in to your Zoho Desk account. Click on the gear icon on the top right corner of the screen to access the settings. Under the "Departments" section, click on "View Departments." ...
How to get an organization ID in Zoho desk?
1. Log in to your Zoho Desk account. 2. Click on the cog-wheel in the top-right corner to open the Settings menu. 3. Navigate to the DEVELOPER SPACE section and select the API option. 4. Scroll down to the bottom of the page to see the OrgId. OrgId ...
How to create a webhook link for Microsoft Teams using Incoming Webhook?
To create a webhook link for Microsoft Teams via Incoming Webhook, follow these steps: Open Microsoft Teams and navigate to the team and channel where you want to create the webhook link. Click on the three-dot icon next to the channel name and ...
How to create a group in cloudmon?
It's possible to form a group by utilizing tags. These tags can be provided in either the key:value pair format or as a string. After grouping the Devices/IP Endpoints according to your needs, you may access the Device/IP Endpoints page and search ...
How can I stop monitoring a Hosts/Agents Permanently?
To stop monitoring permanently for a particular agent, Uninstall the agent on the server. Go to Settings, then select Monitoring > Hosts/Agents > Delete an agent. To To stop the agent service on your server: On Linux, run the command "yum remove ...
How to get a scheduled report for particular time period in cloudmon?
To get a scheduled report, you need to follow these steps: 1. Navigate to the reports section in ITIM in your Cloudmon portal. 2. Click on the "add" icon to create a new report. 3. Configure the report by giving it a name and choosing templates for ...
How to create a custom report in cloudmon?
To generate a customized report, navigate to the 'Reports' > ITIM section and select 'Generate Report', then modify the report as per your requirements.
How to extend my license validity in cloudmon?
Navigate to Settings -> License -> ITIM/DEM or NTM. Click Extend button in the License details popup. Click on the Installation ID and e-mail the copied Installation ID to cloudmon-support@veryxtech.com. Enter the License Key provided by ...
How to mail a report in cloudmon?
To send a report to email address, follow these steps: Go to Reports > ITIM, and locate the report you want to send. Then, click on the "send now" option located under the action column for that report.
How can I stop monitoring a Hosts/Agents temporarily in cloudmon?
To stop monitoring a specific agent, follow these steps: Navigate to Settings, and select Monitoring > Hosts/Agents. You can now disable the monitoring feature for the agent you wish to stop monitoring.
How do I update the Cloudmon controller within the Cloudmon portal to the most recent version?
Whenever an upgrade is available in the Cloudmon controller, a popup will automatically appear with the option to upgrade. Alternatively, you can manually check for updates by clicking on the user icon in the top right corner, selecting "check for ...
How do I modify the Probe name within the Cloudmon portal?
It is possible to modify the name of a Probe even after it has been installed. To do so, you can follow these steps in the Cloudmon portal : Go to Settings > Monitoring > Probes. Locate the Probe whose name you want to change and click on the edit ...
How to enable self-signed SSL certificate in cloudmon ?
To generate and activate a self-signed SSL certificate for your Cloudmon portal, follow these steps: Navigate to Settings > General Settings > Security > Self-signed Certificate to create and enable a self-signed SSL certificate for your Cloudmon ...
How to install an agent in cloudmon?
Installation of Cloudmon Agents are performed from the Cloudmon controller: Click on the user icon in the top-right corner of the Cloudmon Controller window Select the "Help" menu. You will be redirected to the Agent article page by default. As you ...
How to create custom dashboard in cloudmon?
The "Dashboard" section contains a function named "Create dashboard" which empowers you to create a customized dashboard.
How can I change the monitoring profile of the host/agent in cloudmon?
You can update the monitoring profile by navigating to Settings > Configurations > Monitoring > Host/Agent > click Edit under actions and save the changes.
How to change the Agent name in Cloudmon portal?
It is possible to modify the name of an Agent even after it has been installed. To do so, you can follow these steps in the Cloudmon portal : Go to Settings > Monitoring > Hosts/Agents. Locate the Agent whose name you want to change and click on the ...
How to add a network device in cloudmon?
There are two ways to add network devices. The first option is simply navigating to Device > Network Devices and clicking on the "+" icon, filling out the necessary details such as Probe, Hostname or IP, SNMP credential, Monitoring Template, Tags (if ...
What is an SNMP ? How to configure an SNMP Credentials in cloudmon?
SNMP, which stands for Simple Network Management Protocol, is a widely used internet standard protocol for managing and monitoring network devices that are connected via IP. These devices can include routers, switches, firewalls, load balancers, ...
How does the user get notified when an alarm is triggered in cloudmon?
We provide the following options for notifying the user when an alarm is triggered, Email Microsoft Teams Slack Zoho Desk SMS Webhook
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