General
In Cloudmon, can we monitor personal Info like which account is used, who logged in and logged out or host system specifications?
Cloudmon does not monitor any personal information or the login session information. It monitors only host system specific metrics.
If Zoho Desk is set up as a notifier, will you receive a ticket or a notification when an alarm is triggered in cloudmon?
In Zoho Desk, alarms triggering will result in the generation of tickets, ensuring you receive a record and notification of the triggered event. If you need to integrate a different ticketing tool, you can use the "Custom hook" option as well.
Are the runbooks predefined scripts or can the user add it manually? What are the supported formats that can be added as runbooks?
Cloudmon has over 100 runbooks that are provided in the platform by default. In addition, Cloudmon has the option to add custom runbooks – Python, PowerShell scripts, bash scripts, bat scripts, and JS scripts are supported.
When configuring the threshold for application response time, is the information obtained from the vendor like the process for MTU settings?
No, for Cloudmon, the configuration of application response time thresholds is not obtained from the vendor. In situations where reachability to a business application varies within your network and with other applications, users have the flexibility ...
When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?
Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device.
In the heatmaps, how can data be segregated in cloudmon?
Data in heatmaps within Cloudmon can be segregated using various parameters, including color, size and group. This versatile segregation capability allows users to customize the visualization of data based on their specific monitoring needs. You also ...
If the location of the asset changes, can alarms still be received in Cloudmon?
Yes, irrespective of the user's location, alarms will continue to be received as long as the agent is reporting to the Controller. The monitoring capability remains consistent, providing flexibility for assets in varying locations.
Is it possible to see the IP Address of the device in Cloudmon?
Certainly, you can easily view the IP Address of the device within Cloudmon. You can view these details in the summary page of the respective device.
Is it necessary to install a probe separately in Cloudmon?
By default, a Cloudmon probe will be installed along with the Controller during the installation. However, if you need to monitor different branch locations which are on other networks, you would need install probes in each of these locations and ...
Can we execute runbooks from the alarms page only?
Runbooks can be triggered once an alarm is activated, and you have the flexibility to execute them directly from the alarm. Additionally, you can configure a runbook in the alarm rule, ensuring its execution when the threshold is crossed. ...
What is the database utilized by Cloudmon?
Cloudmon utilizes MongoDB. In addition, for NetFlow monitoring (Network traffic monitoring NTM), Cloudmon uses MySQL as its database.
What is the estimated installation time for Cloudmon Controller from start to finish?
Assuming the prerequisites are satisfied and there is a stable internet connection, the installation of Cloudmon usually takes around 3 to 5 minutes.
Is the probe present On-Site or on Cloud?
Cloudmon probes can be deployed both in Cloud and on-premises, to monitor servers, hosts, networks etc.,
Is it possible to add additional integrations with regards to notification into Cloudmon?
Absolutely. While Cloudmon comes equipped with default integrations like Email, SMS, Zoho Desk, Slack, Microsoft Teams, users have the capability to expand integration options by leveraging the Custom Hook feature. This allows for the seamless ...
Can Cloudmon be deployed on Virtual Machine's?
Yes, Cloudmon Controller can be installed on both Virtual Machines (on-premises, in Cloud) as well as in Physical Servers.
Can Cloudmon monitor Network Devices?
Yes, Cloudmon can monitor network devices like Firewalls, Servers, Switches and Routers etc. using SNMP. For network devices which do not support SNMP, Cloudmon can perform availability using IP Endpoint monitoring feature. In addition, Cloudmon is ...
What protocols are used to monitor Nodes and Services?
Cloudmon supports ICMP (Internet Control Message Protocol), TCP (Transmission Control Protocol) for end-point monitoring, SNMP (Simple Network Management Protocol), WMI (Windows Management Instrumentation) for performance monitoring and NetFlow/IPFIX ...
Is it possible to monitor emails from applications like Outlook in Cloudmon?
No, Cloudmon does not have the capability to monitor Outlook emails, but it is equipped to monitor email servers. The platform is specifically designed to focus on monitoring the applications, servers and hosts.
Can we obtain a list of installed software for every device in Cloudmon?
Yes, once the Cloudmon agent is installed, Cloudmon automatically displays a comprehensive list of installed software on the respective devices.
Is Cloudmon only available on Cloud?
Cloudmon monitors both in Cloud and on-premises, provided necessary Cloudmon agents and probes have been installed. Cloudmon Controller may be installed either in Cloud and on-premises.
Is it possible to monitor the activity of employees using Cloudmon?
No, Cloudmon does not track employee activity. Nonetheless, it does offer the functionality to monitor user availability and system performance.
Can we determine the location of the installed agent in cloudmon?
Certainly, Cloudmon automatically detects the agent's location upon the agent's installation. Users have the ability to view the geographical location of the agent on a map and also on the summary page of that specific device.
Is a VPN necessary for monitoring data?
VPN is not required. Connectivity between the agent and the controller is adequate for monitoring data and the data is sent on securely.
Can you find the number of people using an application (e.g.: Microsoft Office)?
You can use the NTM module in Cloudmon to find the Top 100 users of that application by viewing the Top Endpoints chart.
Can Cloudmon obtain the configuration that is currently present on a switch?
Absolutely, Through NCM, you can schedule automatic device configuration backups and detect changes by comparing configuration versions. All of these functions are easily managed through a centralized web GUI using our network configuration ...
Is it possible to remotely access a desktop or server monitored by Cloudmon?
No, remote access is not a feature directly provided by Cloudmon. However, Cloudmon offers runbook functionality, enabling IT to execute various operations on a remote host using scripts.
Is Cloudmon a single product or are all these modules present separately?
Cloudmon is a unified product and some of its modules/features are optional.
What are the options for creating a custom dashboard, and how can I choose from multiple templates when creating it?
You have three options for creating a custom dashboard: Add Widget, Add Table and Add Network Topology. When using the Add Widget option, you can select from predefined templates, such as Top 10 Interfaces by Traffic, Top 10 Interfaces by Percent and ...
Is it possible to view Netpath for an application in basic version?
Yes, Netpath is accessible in the basic version, and it remains visible for a period of 30 days.
If ping and tracepath are disabled for an application, does this have any bearing on the Apdex score?
No, the Apdex score remains unaffected when ping and tracepath are disabled. Only the application's response time has the potential to impact the Apdex score.
Can I include the same application in more than one monitoring profile?
Yes, it is possible to add the same application to multiple monitoring profiles.
Why is the Network path important in the Internet section in DEM?
The significance of the Network path is that it provides insights into the route taken by data packets between the source and destination, helping diagnose connectivity and performance issues.
What details are available in the Local Network section, in DEM?
The Local Network section presents information on the default gateway, DNS servers, and provides latency, jitter, and loss graph data for the gateway.
What insights can be gained from the Network Connectivity section regarding an agent's connection in DEM?
The Network Connectivity section provides information about the agent's connection, including interface details and a traffic in/out graph. When the agent is connected to Wi-Fi, it also displays the Wi-Fi signal quality, traffic in/out graphs, ...
What is the purpose of displaying the duration of requests sent?
The purpose of displaying request duration is to monitor and assess the performance of requests, troubleshoot issues, set benchmarks, optimize system performance, and manage user expectations.
What is the significance of Connection Details in monitoring?
Connection Details in monitoring are essential for diagnosing and troubleshooting network and application performance issues, enabling optimization.
What insights can be gained from DNS lookup durations?
DNS lookup durations offer insights into how quickly domain names are resolved to their corresponding IP addresses. Shorter lookup durations indicate efficient DNS resolution, which can lead to faster website or application loading times. Analyzing ...
What does SSL connection duration indicate?
SSL connection duration indicates the time it takes to establish a secure connection between a client and a server using the SSL/TLS protocol. A shorter duration suggests faster and more efficient secure connections, improving website or application ...
What insights can be derived from content download times?
Content download times provide insights into the efficiency and speed at which users can access and interact with digital content. Faster download times typically result in improved user experiences, reduced bounce rates, and higher engagement. ...
Why is monitoring server response times important?
Monitoring server response times is crucial for ensuring a positive user experience, optimizing performance, detecting issues early, and maintaining cost-effective resource allocation.
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