General
Can Cloudmon monitor Performance, Availability, and Bandwidth of IP Endpoints?
Cloudmon can monitor the Performance and Availability of IP Endpoints. However, the Bandwidth of IP Endpoints cannot be monitored within Cloudmon. The ITIM & NTM module allows you to monitor the bandwidth of agents and network devices.
What sort of IP Endpoints can be monitored? Can Public IPs be monitored?
A fully classified domain name or an IP Address can be monitored. So yes, Public IP’s can be monitored as well.
In Syslog feature, do we need an external Syslog server?
No, we do not need an external server to maintain the Syslog's. Enabling syslog's in the network device will be sufficient
If a configuration is rejected in the Network Configuration Manager (NCM), will it automatically block the addition of the same configuration in the future?
No, if a configuration is rejected in NCM, the system won't automatically block the addition of the same configuration in the future.
In ITIM, can we monitor personal Info like which account is used, who logged in and logged out or only machine specifications?
We don’t monitor any personal information or the login session information. We fetch machine specific metrics only.
If Zoho Desk is set up as a notifier, will you receive a ticket or a notification when an alarm is triggered in cloudmon?
In Zoho Desk, alarms triggering will result in the generation of tickets, ensuring you receive a record and notification of the triggered event. If you need to integrate a different ticketing tool, you can use the "Custom hook" option as well.
Are the runbooks predefined scripts or can the user add it manually? What are the supported formats that can be added as runbooks?
Cloudmon has runbooks that have already been implemented in the tool. The user also has an option to add runbooks manually. Cloudmon supports the inclusion of Python, PowerShell scripts, bash scripts, bat scripts, and js scripts.
When configuring the threshold for application response time, is the information obtained from the vendor like the process for MTU settings?
No, for Cloudmon, the configuration of application response time thresholds is not obtained from the vendor. In situations where reachability to a business application varies within your network and with other applications, users have the flexibility ...
When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?
Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device.
In the heatmaps, how can data be segregated in cloudmon?
Data in heatmaps within Cloudmon can be segregated using various parameters, including color, size and group. This versatile segregation capability allows users to customize the visualization of data based on their specific monitoring needs. You also ...
If the location of the asset changes, can alarms still be received in Cloudmon?
Yes, irrespective of the user's location, alarms will continue to be received as long as the agent is reporting to the Controller. The monitoring capability remains consistent, providing flexibility for assets in varying locations.
Is it possible to see the IP Address of the device in Cloudmon?
Certainly, you can easily view the IP Address of the device within Cloudmon. You can view these details in the summary page of the respective device.
Is it necessary to install a probe separately in Cloudmon?
By default, the Cloudmon probe will be installed during the all-in-one installation. However, if we need to monitor different branches, we can install probes on each branch and configure them to report to Cloudmon
Can we execute runbooks from the alarms page only?
Runbooks can be triggered once an alarm is activated, and you have the flexibility to execute them directly from the alarm. Additionally, you can configure a runbook in the alarm rule, ensuring its execution when the threshold is crossed. ...
What is the database utilized by Cloudmon?
Cloudmon utilizes MongoDB for the ITIM & DEM module and MySQL for the NTM module as its database systems.
What is the estimated installation time for Cloudmon Controller from start to finish?
Assuming the prerequisites are satisfied and there is a stable internet connection, the installation of Cloudmon usually takes around 3 to 5 minutes.
Is the probe present On-Site or on Cloud?
The probe can be present on both Cloud and On - Premises
Is it possible to add additional integrations with regards to notification into Cloudmon?
Absolutely. While Cloudmon comes equipped with default integrations like Email, SMS, Zoho Desk, Slack, Microsoft Teams, users have the capability to expand integration options by leveraging the Custom Hook feature. This allows for the seamless ...
Can Cloudmon be deployed on Virtual Machine's?
Yes, Cloudmon is flexible and can be installed on both Virtual Machines and Physical Machines. Additionally, Cloudmon utilizes SNMP to monitor SNMP-enabled Network Devices such as Servers, Switches, Routers, Firewalls and etc.
Can Cloudmon monitor Network Devices?
Yes, Cloudmon can monitor network devices like Firewalls, Servers, Switches and Routers etc. by SNMP Polling.
What protocols are used to monitor Nodes and Services?
The protocols that are used to monitor Network Nodes and Services are ICMP and TCP
Is it possible to monitor emails from applications like Outlook in Cloudmon?
No, Cloudmon does not have the capability to monitor Outlook emails, but it is equipped to monitor email servers. The platform is specifically designed to focus on monitoring the applications, servers and hosts.
Can we obtain a list of installed software for every device in Cloudmon?
Yes, once the agent is installed, Cloudmon automatically displays a comprehensive list of installed software on the respective devices.
Is Cloudmon only available on Cloud?
Cloudmon is available on both Cloud and On - Premises.
Is it possible to monitor the activity of employees using Cloudmon?
No, Cloudmon does not track employee activity. Nonetheless, it does offer the functionality to monitor user availability and system performance.
Can we determine the location of the installed agent in cloudmon?
Certainly, Cloudmon automatically detects the agent's location upon the agent's installation. Users have the ability to view the geographical location of the agent on a map and also on the summary page of that specific device.
Is a VPN necessary for monitoring data?
Connectivity between the agent and the controller is adequate for monitoring data.
Can you find the number of people using an application (e.g.: Microsoft Office)?
You can use the NTM module in Cloudmon to find the Top 100 users of that application by viewing the Top Endpoints chart.
Can Cloudmon obtain the configuration that is currently present on a switch?
Absolutely, Through NCM, you can schedule automatic device configuration backups and detect changes by comparing configuration versions. All of these functions are easily managed through a centralized web GUI using our network configuration ...
Is it possible to remotely access a desktop or server monitored by Cloudmon?
No, remote access is not a feature directly provided by Cloudmon. However, Cloudmon offers runbook functionality, enabling IT to execute various operations on a remote host using scripts.
Is Cloudmon a single product or are all these modules present separately?
Cloudmon is a unified product. It consists of 3 modules namely ITIM, DEM & NTM.
What are the options for creating a custom dashboard, and how can I choose from multiple templates when creating it?
You have three options for creating a custom dashboard: Add Widget, Add Table and Add Network Topology. When using the Add Widget option, you can select from predefined templates, such as Top 10 Interfaces by Traffic, Top 10 Interfaces by Percent and ...
Is it possible to view Netpath for an application in basic version?
Yes, Netpath is accessible in the basic version, and it remains visible for a period of 30 days.
If ping and tracepath are disabled for an application, does this have any bearing on the Apdex score?
No, the Apdex score remains unaffected when ping and tracepath are disabled. Only the application's response time has the potential to impact the Apdex score.
Can I include the same application in more than one monitoring profile?
Yes, it is possible to add the same application to multiple monitoring profiles.
Why is the Network path important in the Internet section?
The significance of the Network path is that it provides insights into the route taken by data packets between the source and destination, helping diagnose connectivity and performance issues.
What details are available in the Local Network section?
The Local Network section presents information on the default gateway, DNS servers, and provides latency, jitter, and loss graph data for the gateway.
What insights can be gained from the Network Connectivity section regarding an agent's connection?
The Network Connectivity section provides information about the agent's connection, including interface details and a traffic in/out graph. When the agent is connected to Wi-Fi, it also displays the Wi-Fi signal quality, traffic in/out graphs, ...
What is the purpose of displaying the duration of requests sent?
The purpose of displaying request duration is to monitor and assess the performance of requests, troubleshoot issues, set benchmarks, optimize system performance, and manage user expectations.
What is the significance of Connection Details in monitoring?
Connection Details in monitoring are essential for diagnosing and troubleshooting network and application performance issues, enabling optimization.
Next page