When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?

When a user is working remotely through VPN and needs to access an app, does DEM monitor all the metrics once the agent is installed?

Yes, regardless of whether the device is connected in a VPN or a private network, if the agent is installed, you will be able to monitor the performance and availability of the device. 

    • Related Articles

    • Can I monitor the Wi-Fi signal strength of an agent in cloudmon?

      Yes, with Cloudmon DEM, you can monitor the Wi-Fi signal strength. By installing the DEM agent on the user's device, you will be able to view and track the Wi-Fi signal strength.

    • How does the User Experience Trend Chart help in monitoring?

      The User Experience Trend Chart exhibits the average Apdex scores gathered every 10 minutes for an application, representing the overall user experience. However, when you click on a specific agent from Agents > DEM and then an application, the ...

    • what is the purpose of agent in Cloudmon?

      The Cloudmon Agent is responsible for collecting system KPIs, example CPU usage, memory utilization, and disk usage for servers, virtual machines (VMs), and hosts. These metrics are periodically pushed to the controller for monitoring and analysis. ...

    • How can I monitor the server details of an application in DEM?

      To monitor the server details of an application follow the below steps: 1. Navigate to DEM>Applications>{any application} 2. Select an user from all monitored users table 3. Select the Server icon from Current User Experience across Network. You'll ...

    • Can we determine the location of the installed agent in cloudmon?

      Certainly, Cloudmon automatically detects the agent's location upon the agent's installation. Users have the ability to view the geographical location of the agent on a map and also on the summary page of that specific device.