What do the colors of agents and applications indicate in the heatmap?
The colors in the heatmap represent the Apdex grade associated with agents and applications.If the agent is not monitored then, the the heatmap for the device will be indicated in gray colour.
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what OS is supported as DEM agents?
DEM agents support both Linux and Windows operating systems.
How can I monitor the server details of an application in DEM?
To monitor the server details of an application follow the below steps: 1. Navigate to DEM>Applications>{any application} 2. Select an user from all monitored users table 3. Select the Server icon from Current User Experience across Network. You'll ...
Is it possible to set up alarms for applications in DEM?
Yes, you can set up alarms for DEM. You can configure alarms for latency, jitter, loss, response time, and Apdex. Refer to DEM Alarms for more details.
Are Certification Details available for all applications?
Certification Details are available for all HTTPS applications. They provide information about the certificate issuer, common name, issuance date, expiration date, and connection details such as cipher and protocol used for secure connections.
How do I identify the agents affected by issues?
To find agents impacted by issues, click on an application in Applications > DEM, and you'll see a card labeled Current User Experience Across Network. This card provides information about device, Wi-Fi/Ethernet, LAN, Internet and application issues. ...