What are the reasons for an agent receiving an unacceptable grade?
A device can receive an unacceptable grade for two main reasons:
1. When the total response time surpasses the configured threshold, resulting in an Apdex score of 0.48 to 0 as an unacceptable grade.
2. If the associated application is unreachable due to issues such as an invalid URL, IP, or host
Related Articles
What are the possible reasons for an application being unreachable, and how does Cloudmon DEM display this information?
In Cloudmon DEM, the system monitors a website's availability by sending an HTTP request to the webserver and examining the status code of the response. A 200 OK response code signifies that the website is accessible. However, there are several ...
What could be the reason for the agent to stop reporting statistics to the controller in cloudmon?
Verify agent log in /var/log/cloudmon/agent/agent.log. If license expired, please contact cloudmon-support@veryxtech.com.
How can I determine the cause of delays in reaching an application using DEM?
To identify the reason for delays, examine the processing time in DEM. Look at aspects such as stalled connections, DNS lookup, initial connection, request/response times, and content download times. You can easily access this information by clicking ...
What is DEM in cloudmon?
Cloudmon's DEM offers network administrators real-time insights into individual users' application experiences, whether they're in the office or remote. It helps identify issues, ensuring a clear view of network quality and pinpointing connectivity ...
What threshold value should I configure for an application in cloudmon?
To set the threshold value for your application's performance, aim to achieve excellent results when the total response time falls within that threshold. For instance, if you set a threshold of 100 milliseconds for your application, any application ...