How to edit/delete an added Zoho desk configuration?
To edit/delete an already added configuration
- Navigate to Settings >General Settings > Integration.
- Click the tick mark
icon next to the Department count in the Zoho desk widget.
- You'll now see the list of departments that have been added.
- Select Edit/Delete under the Action section for the specific Department you want to modify.
This feature is available only for Non-MSP Customers
Related Articles
How to edit/delete an added Slack URL in cloudmon?
To edit an already added configuration Navigate to Settings > General Settings > Integration. Click the tick mark icon next to the channel count in the Slack widget. You'll now see the list of channels that have been added. Select Edit/Delete under ...How to edit/Delete an added Custom Hook URL in cloudmon?
To edit an already added configuration Navigate to Settings > General Settings > Integration. Click the tick mark icon next to the channel count in the "Custom Hook" widget. You'll now see the list of custom hook that have been added. Select ...How to edit/ delete an added Microsoft Teams URL in cloudmon?
To edit an already added configuration Navigate to Settings > General Settings > Integration. Click the tick mark icon next to the channel count in the Microsoft Teams widget. You'll now see the list of channels that have been added. Select ...How to trigger an alert via Zoho Desk in Cloudmon?
This Feature is only available for NON MSP Customers. Trigger an alert via Zoho Desk To trigger an alert via Zoho Desk, follow these steps: 1. Navigate to Settings > Configurations > Alarm Rules. 2. Locate the "+" icon in the top right corner and ...How to enable zoho desk in cloudmon?
Integrate Zoho Desk To configure the Notification settings for Zoho Desk, follow these steps, Go to Settings > General settings > Integration. Click on the + icon located in the Zoho Desk widget. Provide all the necessary information in the required ...