How to add user role?

Go to Settings > General Settings > User Management.

Select User Role and click the + icon in the top right corner.

In the "Add User Role" form, customize access and permissions for the role using the provided widgets.

Note: You should have the required admin privileges to perform this action.

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How to add a user account?
Navigate to Settings > General Settings > User Management. Select User Account and click the + icon in the top right corner. Choose the user role, customer, and groups for this account. A temporary password will be sent to the registered email, and ...
Can any created MSP user account have access to end customer devices?
Yes, MSP user accounts can be associated with customers' devices, such that they can have access and manage those devices
How to create a user account with restricted access to the controller?
Yes, while creating a user account, you can assign specific device groups and user roles to restrict access. Refer for customizing user roles. Note: You should have the required admin privileges to perform this action.
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Overview Purpose With the increased deployment of applications in hybrid environments, spanning on-premises, data-center and public cloud, have forced IT teams to do more with less. The introduction of newer technologies leads to IT tool sprawl over ...
Are the runbooks predefined scripts or can the user add it manually? What are the supported formats that can be added as runbooks?
Cloudmon has over 100 runbooks that are provided in the platform by default. In addition, Cloudmon has the option to add custom runbooks – Python, PowerShell scripts, bash scripts, bat scripts, and JS scripts are supported.

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