How do I identify the agents affected by issues?
To find agents impacted by issues, click on an application in Applications > DEM, and you'll see a card labeled Current User Experience Across Network. This card provides information about device, Wi-Fi/Ethernet, LAN, Internet and application issues. It also specifies how many devices have been affected. By clicking on a specific icon within this widget, you can filter the devices that are experiencing those particular issues, helping you identify the impacted agents.
Related Articles
How does the User Experience Trend Chart help in monitoring?
The User Experience Trend Chart exhibits the average Apdex scores gathered every 10 minutes for an application, representing the overall user experience. However, when you click on a specific agent from Agents > DEM and then an application, the ...
How can I monitor the server details of an application in DEM?
To monitor the server details of an application follow the below steps: 1. Navigate to DEM>Applications>{any application} 2. Select an user from all monitored users table 3. Select the Server icon from Current User Experience across Network. You'll ...
what OS is supported as DEM agents?
DEM agents support both Linux and Windows operating systems.
What is DEM in cloudmon?
Cloudmon's DEM offers network administrators real-time insights into individual users' application experiences, whether they're in the office or remote. It helps identify issues, ensuring a clear view of network quality and pinpointing connectivity ...
What is the purpose of displaying the duration of requests sent?
The purpose of displaying request duration is to monitor and assess the performance of requests, troubleshoot issues, set benchmarks, optimize system performance, and manage user expectations.