Certainly, Cloudmon automatically detects the agent's location upon the agent's installation. Users have the ability to view the geographical location of the agent on a map and also on the summary page of that specific device.
1. First, check the agent log for a reason. On Windows, the log path for the agent is: C:\Program Files (x86)\Cloudmon\logs. On Linux, the log path for the agent is: /var/log/cloudmon/agent/agent.log. 2. Verify if the CC_URL is in the following ...